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I'm starting to add a list of all common acronyms and phrases used by BT, Openreach and their engineers (although many will be common for telecoms companies as a whole) BT do make this information available, but there are at least 9 different lists which can make finding the right acronym or phrase difficult. You will still need to be careful as BT sometimes use the same phrase or acronym to mean different things in different departments so it can still catch people out!


Just use the search box at the top right To find what you're looking for.

This site is still a work in progress and the formatting and information still needs checking. For all pages that have been checked go to here all unformatted information can be found here



Please note this website is not linked to, affiliated with, or endorsed by BT Group plc, it's just here to help make communication with BT Group plc easier.